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eBags Reviews

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Overall Rating

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4 Reviews
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About eBags

Ebags.com is an online retailer known for its wide range of products including handbags, luggage, backpacks, laptop bags, and travel accessories. The website offers a variety of collections such as the Mother Lode, Professional, Classic Packing, Belcourt, and The Complete Travel System. Each collection features a range of products, for example, the Mother Lode collection includes the Mother Lode Travel Backpack and the Mother Lode Spinner Underseater. The Professional collection offers products like the Pro Slim Laptop Backpack and the Pro Slim Weekender. The Classic Packing collection includes the Classic 3 Piece Packing Cube Set and the Classic Large Pack-it-Flat Toiletry Kit. The website also offers a packing rewards program and is known for its excellent customer service, including free shipping and returns on many of its products, and a lifetime warranty on many of its products. The company is devoted to helping its customers find the perfect travel gear for any journey and features more than 100,000 products from more than 800 brands.

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eBags Customer Reviews (4)

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Satsita Timayev
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Feb 15, 2023
Monika Schroder
Monika Schroder
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Feb 15, 2023
Susanne Blau
Susanne Blau
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Feb 13, 2023
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Feb 13, 2023

eBags Customer’s Q&A

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eBags Features and Benefits

ebags.com has several key features and benefits that make it a popular choice for customers:

  • Wide inventory: Offers a broad range of bags, luggage, backpacks, and accessories.
  • Constant sales: Regularly offers sales and discounts.
  • Quality products: Known for its high-quality products.
  • Reasonable prices: Products are priced competitively.
  • Financing options: Provides financing options through PayPal.
  • Excellent organization: The eBags Pro Slim Travel Backpack, for example, has excellent organizational features.
  • Ease of carrying and wheelability: The luggage is easy to carry and wheel.
  • Ease of packing: The luggage is designed for easy packing.

These features and benefits make ebags.com a go-to destination for many customers looking for travel bags and accessories. It's always a good idea to read reviews and understand the company's policies before making a purchase. Remember, experiences can vary based on individual circumstances.

About ebags.com Prices and Cost?

Ebags.com is known for offering a wide range of suitcases, travel bags, and other accessories at affordable prices. It is one of the largest online luggage retailers in the world. The site often has sales with discounts up to 60% off, and sometimes an extra 10% off. They also offer a $5 shipping charge on all orders. Ebags.com is not only popular for the variety of brands it offers but also for its own branded collections that provide excellent quality pieces at affordable prices. For instance, a product was found to be priced at $179.99, discounted to $48.00. Another product, a durable and convenient design, goes for $120. However, prices can vary greatly depending on the specific product and any ongoing sales or promotions. Please note that most pieces come with fixed-period guarantees that range from 5 years to a limited lifetime warranty, depending on the manufacturer. It's always a good idea to check the website for the most current prices and deals.

eBags FAQs

FAQ

How To Open A eBags Account?

To open an account on ebags.com, follow these steps:

  1. Visit the ebags.com website.
  2. Click on the Login button usually located at the top right corner of the homepage.
  3. On the login page, look for an option that says Create Account or Register.
  4. Click on this option to start the registration process.
  5. You will be asked to provide some personal information such as your name, email address, and password.
  6. After filling in the required information, click on the Submit or Register button to create your account.
  7. You may be asked to verify your email address by clicking on a link sent to your email.

Once you've completed these steps, you should have successfully created your account on ebags.com. Remember to keep your login details secure for future use.

FAQ

eBags Alternatives

Here are the top 10 alternatives to ebags.com:

  1. shop.samsonite.com: Offers suitcases, travel bags, and laptop bags. Free suitcase delivery in the UK and free returns.
  2. tumi.com: A well-known brand in the luggage industry.
  3. zappos.com: Offers free shipping & returns, with a legendary 365-day return policy and 24/7 friendly customer service.
  4. llbean.com: Provides free shipping with $75 purchase on clothing, shoes, outdoor gear, and more.
  5. awaytravel.com: Offers premium luggage designed for modern travel, with a warranty and free returns.
  6. eaglecreek.com: Specializes in lightweight luggage & travel accessories.
  7. furla.com: Known for its Italian-designed products.
  8. douchebags.com: Offers a unique range of travel gear.
  9. therealreal.com: A luxury consignment store online.
  10. kipling-usa.com: Offers a wide range of stylish, functional products.

These sites offer a variety of products similar to those found on ebags.com, including luggage, travel accessories, and more. Each has its own unique features and benefits, so it's worth checking out each one to see which best suits your needs. Remember to consider factors such as product range, price, customer service, and return policy when choosing an alternative to ebags.com.

FAQ

Are eBags' backpacks waterproof?

Some of their products are water-repellent, but not necessarily water-resistant or waterproof.
FAQ

What is eBags' cancellation policy?

Once an order has been processed, you can not change or cancel items on your order. However, you can return the item or sign up for UPS MyChoice to change the delivery type.
FAQ

Can I check my order status?

Yes, you can track your order by entering your order number on their website or clicking the tracking number in your confirmation email.
FAQ

Does eBags offer free shipping?

Yes, they offer free standard shipping within the contiguous United States for luggage and bags.
FAQ

What is eBags' return policy?

You can return unused merchandise within 60 days of the original shipped date for a refund. Shipping and handling charges are not refundable.
FAQ

Does eBags accept exchanges?

No, they do not accept orders or items for exchange. If you need a different size, color, or product, try return the item(s) and place a new order.
FAQ

What are some of the brands that ebags.com offers?

eBags.com offers a wide range of suitcases, travel bags, and other accessories from various brands. Some of the brands include eBags private label brand, Samsonite, American Tourister, Hartmann, and High Sierra. The company is known for its branded collections that offer excellent quality pieces at affordable prices. Most pieces come with fixed-period guarantees that range from 5 years to a limited lifetime warranty, depending on the manufacturer. Whatever type of luggage you are looking for, eBags continues to offer gorgeous bags and stunning suitcases, all at very competitive prices.

FAQ

Are there any reviews on Ebags products?

Ebags is a company known for providing safe and secure luggage, bags, tags, and more. The company was founded by Jon Nordmark and Peter Cobb in 1998. The focus of Ebags has been on fusing form and function, creating durable pieces with plenty of space. They work with their customers to design the latest products, taking reviews, emails, calls, and other feedback under careful consideration. They offer a wide inventory of bags, luggage, backpacks, and accessories. Their products are known for their quality and reasonable prices. They also offer financing options available through PayPal.

Ebags offers a wide range of suitcases, travel bags, and other accessories at affordable prices. It is one of the largest online luggage retailers in the world. The company started as a tiny startup that sold just 7 different brands of luggage and quickly grew into a huge international retailer. They offer a wide range of well-known makes and models, but it is also renowned for its branded collections that offer excellent quality pieces at affordable prices. Most pieces come with fixed-period guarantees that range from 5 years to a limited lifetime warranty, depending on the manufacturer.

However, some customers have expressed dissatisfaction with their purchases, mentioning issues with customer service, credit card, and return policy problems. Despite these issues, many customers have found value in their purchases and continue to patronize the brand.

FAQ

About ebags.com Popular Products and Services?

eBags.com is known for a wide variety of bags and accessories from hundreds of brands, including its own brand, eBags. The company offers a range of services such as free shipping and returns, a lifetime warranty on many of its products, and a packing rewards program. Some of the popular products include the Mother Lode Travel Backpack, Pro Slim Laptop Backpack, and the Classic 3 Piece Packing Cube Set. The Mother Lode Travel Backpack is made from high-quality and incredibly durable polyester material, and is available in a choice of 6 colors. This backpack is full of clever storage solutions and is perfect for short trips and days away. The Pro Slim Laptop Backpack is another popular product, perfect for quick carry-ons or for running to class or work. The Classic 3 Piece Packing Cube Set is part of the Classic Packing collection, which is known for its excellent quality pieces at affordable prices. Most pieces come with fixed-period guarantees that range from 5 years to a limited lifetime warranty, depending on the manufacturer. eBags continues to offer gorgeous bags and stunning suitcases, all at very competitive prices.

FAQ

Can you tell me more about ebags.com?

Ebags.com is an online retailer that specializes in bags and accessories. The website carries a wide variety of products, from backpacks and handbags to luggage and travel accessories. It offers products from hundreds of brands and also has its own private label products under the name The eBags Brand. The website is known for its ultimate organization, capacity, and functionality in mind. It also offers a range of luggage options, including checked and carry-on luggage, suitcases, and travel bags. The website often holds sales and offers discounts on its products. Before being acquired by Samsonite in 2017, it operated the eBags Corporate Sales site. Whether you're hitting the books, commuting to the office, heading out for casual travel, or just looking for that perfect handbag or tote, you can discover your perfect backpack or bag at ebags today!

FAQ

How long does it take to deliver an order from ebags.com?

For orders from ebags.com, the standard shipping time within the Contiguous U.S. is 2-5 business days. Please note that there might be a 1-2 business days processing time before the order is shipped out. For Expedited shipping, it takes 2-3 business days, and for Priority shipping, it takes 1-2 business days. However, please be aware that ebags.com does not offer international shipping at this time. If the information is not sufficient, please let us know.

FAQ

ebags.com Return Policy?

eBags.com operates a return policy that allows customers to return unused merchandise within 60 days of the original shipped date for a prompt refund. Items returned in any condition other than new with tags attached and in its original packaging will not be refunded. Shipping and handling charges are not refundable unless the product arrived damaged, or the incorrect product was shipped. Please allow 14 business days for the return to be processed and 1 to 2 billing cycles for the credit to show up on your credit card statement. If you return any part of your order and that order was part of a promotion, any refund may be reduced.

As for the shipping policy, once an order has been processed, it is not possible to upgrade or change shipping methods. Also, it is not possible to modify or cancel the items on your order once it has been confirmed. The company uses a variety of carriers for each shipping option, and will choose the most appropriate delivery method for the desired shipping address. It is not possible to specify a preferred carrier when placing an order with them. Please note that carriers may require someone to sign for your shipment. If you are shipping to an apartment or in an office building, the carrier might require you to sign for the packages and will not be left at the door. The standard shipping charge for order totals between $0.00 - $99.00 is $5 and for order totals $99.01 and up is also $5. Expedited (2-3 Business Days) shipping charges are $45.00 for luggage and $30.00 for bags & accessories. Priority (1-2 Business Days) shipping charges are $80.00 for luggage and $45.00 for bags & accessories. Please allow 1-2 business days for processing. At this time, eBags does not offer international shipping. If you use a freight forwarder or ship to a non-residential address (such as a hotel), eBags is not responsible for damage, defect, material difference, or loss that occurs to goods after they're delivered..

FAQ

What is the contact information of eBags?

The contact information for eBags is as follows:

  • Live Chat: For fast support, connect with their Virtual Customer Service Agents to have all your questions answered. The hours of operation are Monday - Friday: 9:00am - 4:00pm EST.
  • Phone or Text: To speak with a customer service representative, call at: 1-855-480-1284. The hours of operation are Monday - Friday: 9:00am - 4:00pm EST.
  • Email: You can send them an email through the contact form on their website.

Please note that the hours of operation are in Eastern Standard Time (EST).

FAQ

How do I track my order on eBags.com?

To track an order on eBags.com, follow these steps:

  1. Visit the eBags.com website.
  2. Click on the Login option.
  3. Enter the order number and the billing address ZIP code.
  4. Click on Check status.

This will allow you to see the status of your order. If you need further assistance, you can contact the customer care department at +1 855-480-1284 or email them at help@ebags.com. Please note that you will need to provide your registered email address or phone number for them to update you with the real-time location of your order.

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